Listen Like A Mediator

Join the MetroWest Nonprofit Network for this special webinar: Listen Like a Mediator

Conflict is easy to recognize, but helping people move through it is much harder. Mediators do this every day without giving advice, taking sides, or making judgments. So how do they help?

They listen in a way that helps people feel heard. They validate emotions, demonstrate understanding, uncover the interests beneath people’s positions, and support parties to identify creative solutions.

In this interactive workshop, you’ll learn the core communication skills mediators use every day and discover how to Listen Like a Mediator in your own work and relationships.

Presented by the MetroWest Mediation team. You can learn more at: https://www.metrowestmediationservices.org/